PRIVACY POLICY

Sumitomo EXPO2025 Promotion Committee (hereinafter, the "Commmittee") recognizes the importance of personal information. Accordingly, we have implemented the following measures.

  1. We shall utilize appropriate means to protect personal information in accordance with all applicable laws, regulations, guidelines and any other standards.
  2. When collecting personal information, we will inform the customer of the intended purpose and ourcontact information. Such information will be acquired only to the extent necessary.
  3. We will utilize personal information solely for the intended purpose, and handle such personal information in an appropriate manner. We will not disclose personal information to any third parties other than those for which advance permission has been obtained, except in cases where such disclosure is legally permitted.
  4. We shall endeavor to keep personal information accurate and up-to-date, and shall take measures to prevent the illegal access to, or the loss, destruction, falsification or leakage of personal information.
  5. In the event that we entrust the handling of personal information, we shall obligate entrusted person to seek appropriate security control for personal information and we shall exercise necessary and appropriate supervision over such entrusted person.

Policy on Handling of Customer Personal Information

Recognizing the importance of personal information provided by customers (hereinafter "Customer's Personal Information"), we, the Commmittee, manage this information as described below to handle it properly.

  1. Purposes for utilization of personal information
    We utilize Customer's Personal Information within the necessary scope for achieving the following purposes. We will not utilize Customer's Personal Information for purposes other than the following without the advance consent of the customer.
    • For provision to customers of products and services in connection with the Expo 2025 Osaka, Kansai, Japan (hareinafter the “World Exposition”) and Sumitomo Pavilion
    • For provision to customers of information about our activities, the World Exposition, and Sumitomo Pavilion
    • For development and improvement of products and services
  2. Provision of personal information to a third party
    We will not, except in cases where legally permitted, provide Customer's Personal Information to a third party without the advance consent of the customer.
  3. Security Control Action
    We shall take actions to keep Customer's Personal Information accurate and up-to-date, and to prevent illegal access to the Customer's Personal Information as well as loss, destruction, falsification, or leakage.
  4. Entrusting the handling of Customer's Personal Information
    In the event that we entrust the handling of Customer's Personal Information, we shall obligate such entrusted person to take appropriate security control and we shall exercise necessary and appropriate supervision over such entrusted person.
  5. Observance of laws
    We shall observe all applicable laws, regulations, guidelines and any other standards related to the handling of Customer's Personal Information.
  6. Handling of personal information specific to products and services
    We may in some cases separately stipulate handling of Customer's Personal Information, such as purpose for utilization, individually for specific products or services provided by us.
  7. Disclosure, correction, ceasing utilization of personal information
    When requests are made by customers for disclosure, correction, ceasing use of their own personal information, we shall endeavor to handle the requests properly and promptly upon confirming the identity of the customer. Please note that in response to such requests for disclosure, etc., we may ask the customer to present documentation confirming identity (driver license, passport, etc.).

Please use the contact information below for making requests to us for disclosure, etc. of Customer's Personal Information, as well as for inquiries involving complaints or consultation.

Commmittee Personal Information Inquiries
contact@sumitomoexpo2025.com

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